Robin is currently in Beta, and access is limited to select users only. To request to join the beta testing group, please complete the online application.
Does Robin train their AI models on my data?
No. We utilize enterprise-grade models that do not rely on prompt data or history for their training. We use anonymized data, publicly available information about OT software, and input from our customers to improve our products. Still, we ensure our customers’ data and IP remain safe and secure.
Why does the Robin Chrome plugin say it is “debugging my browser”?
The Robin plugin requires access to web content to extract data and control over your browser to automate workflows. To perform these actions, Chrome needs to grant “debug” access. The header that appears is a security precaution to ensure you are aware when Robin has access to content. Robin can only access content when this header is active. If you click “Cancel” or close this header, Robin's plugin access will be disconnected.
Can Robin access content from web pages without me knowing?
No. Robin can only access content and automate workflows when the feature is enabled and the sidebar is open. Whenever it is enabled, you will see the warning header that “‘Robin’ started debugging this browser”/
Does Robin require Neeve Secure Edge?
No. Robin works with any web-based application. Neeve’s remote access features make any application, including legacy desktop applications, accessible via a web browser, so using Robin with Neeve Secure Edge unlocks more business value - but it is not required.
Additionally, making operating technology software accessible to the web could create security risks - particularly if the application is publicly connected to the internet. Neeve’s Secure Edge can connect these applications with zero-trust security, making them accessible to automation tools like Robin while mitigating security risks.
What guardrails exist in Robin to protect my operating technology?
Robin has strict system prompts that only allow it to navigate and read information from operating technology applications, but it will not click buttons or links that will submit data or perform control actions. It has been trained on specific operating technology applications, such as Tridium’s Niagara framework, to understand the implications of different actions, allowing it to differentiate between activities that would change settings or impact performance.