---
title: "Managing multifactor authentication for your organization"
slug: "managing-multifactor-authentication-for-your-organization"
description: "How to manage MFA for your organization in the Remote Access Portal"
updated: 2024-12-06T15:42:51Z
published: 2024-12-06T15:42:51Z
canonical: "docs.neeve.ai/managing-multifactor-authentication-for-your-organization"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neeve.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing multifactor authentication for your organization

You can enable multifactor authentication (MFA) to enhance security for your organization, which requires a user to retrieve a one-time password from an authenticator app at login. You can configure MFA to be either required or optional for your users.

To configure MFA:

1. From the Remote Access menu, select the **Org Profile** icon. Expand the **Org Policy** section, which has the settings to manage MFA for your organization.  
![](https://cdn.us.document360.io/d6e15bcc-f0ce-492d-a776-6b52d6736bc0/Images/Documentation/org-policy.png)
2. Expand **OTP Policy**, and choose the desired MFA policy:
  - **Required:** Forces OTP authentication for all users. When a user is added or updated, MFA will be automatically enabled and cannot be disabled.  
NoteSetting MFA to **Required** will also enable MFA for users using single sign-on (SSO).
  - **Optional:** Allows you to choose whether MFA is enabled or disabled when adding or updating users.
  - **Disabled:** Turns off MFA for all users, removing OTP authentication from their profiles.  
![](https://cdn.us.document360.io/d6e15bcc-f0ce-492d-a776-6b52d6736bc0/Images/Documentation/otp-policy.png)The remaining fields on this dialog are configured by Neeve.
3. Select **Update** to apply your changes.

If needed, you can disable MFA, which will remove MFA access for all users in your organization.