Neeve Portal limitations

Hierarchy

Use cases:

• All hierarchy management

• Create portfolios, nested portfolios, and sites

• Move sites between portfolios

Limitations:

• You cannot move a portfolio once created.

• You can only assign one node per site.

• Deleting a portfolio deletes all associated sites.

• Deleting a site deletes all associated nodes and endpoints.

Hierarchy is not available in the Secure Edge Portal

Limitations:

• Hierarchy created in the Neeve Portal is not reflected in Secure Edge. Instead, resources are organized in a flat structure.

• Creating child organizations within Secure Edge is not supported for orgs associated with a Neeve Portal instance.

Nodes

Use cases:

• Provision and launch an Edge Node, either manually or with the onboarding workflow

• Use the onboarding workflow to configure networks, endpoints, and endpoint connections during node provisioning.

• Delete an Edge Node

Limitations:

• Certain Secure Edge configurations are not accurate/visible in the Neeve Portal (see next column).

Use cases:

• Provision and launch Virtual Edge Nodes and Cloud Connectors

• Advanced node configuration:

  • Data saving mode, standalone mode, multi-NIC mode

  • SSH key management

• Create and manage clusters

• Configure alerts

• Run services

Limitations:

• Multi-NIC diagrams are not presented accurately in the Neeve Portal.

• Clusters and HA nodes are not visible in the Neeve Portal.

• Services are not visible in the Neeve Portal.

Networks

Use cases:

• Onboard a LAN networks onto nodes

• Associate a single Cloud Connector to a node

• Modify and delete a network

• Configure full-network access in Remote Access Agent

Limitations:

• Certain Secure Edge configurations are not visible or editable in the Neeve Portal (see next column).

Use cases:

• Map multiple Cloud Connectors per network

• Apply security policy/firewall rules

• Static routing: to access segmented networks on LAN networks

• Inter-LAN routing: to route traffic between two networks on the same node

• Cloud hairpinning: route traffic between two nodes via a Cloud Connectors.

• Advanced features:

  • WAN network high availability (WAN-HA), Unified Cloud Gateway, one-arm mode

Limitations:

• WAN-HA diagrams are not presented accurately in the Neeve Portal.

• Any networks configured in the Secure Edge Portal are:

  • Visible but not editable in the Neeve Portal.

  • Not available for endpoint onboarding.

  Contact Neeve Support to enable this functionality.

Endpoints

Use cases:

• Onboard endpoints and endpoint connections: manually or with the Discover Endpoint feature

• Modify and delete endpoints and endpoint connections

• Manage user access to endpoints and endpoint connections

Limitations:

• Cannot apply HTTPS advanced rules (contact Neeve Support for a workaround).

• Cannot bulk assign users to endpoints or endpoint connections.

• The first TCP connection on a network can take up to 5 minutes to fully onboard (Launcher tile will be grey to reflect in-progress status).

Use cases:

• Apply advanced HTTP rules (usually with help from Neeve Support)

Users

Use cases (Neeve Portal users only):

• Add, modify, disable, and delete user profiles

• Assign Admin and Access User permissions to resources

• Manage inherited access through hierarchy

Limitations:

• Neeve Portal users are not visible in the Secure Edge Portal (and vice versa)..

• Bulk user management currently unavailable.

• Scheduled access currently unavailable.

• Portfolio Admins and Site Admins cannot associate existing users into their scope.

Use cases (Secure Edge users only):

• Add, modify, and delete users.

• Enable multifactor authentication (MFA)

• Apply user labels

• Bulk user management

Limitations:

• Secure Edge users are not visible in the Neeve Portal (and vice versa).