The Cybersecurity Agent is a beta feature. This feature is only available to select organizations. If you would like access contact your sales or support team. Results may be inconsistent and inaccurate.
Neeve’s Cybersecurity Analyst is your built-in AI security assistant, available in both the Secure Edge and Remote Access portals. You can access it anytime through the chatbot icon in the bottom-left corner of every page.
The Cybersecurity Agent acts as an independent user on your account. The agent is associated with a Read-only account named "AI Agent", so it can access data within the system. The account is set up as as separate user so that you can have full visibility into any actions. If you delete or deactivate this user the agent will stop functioning properly.
Chat Launcher
Features Available Across All Portals
The Cybersecurity Analyst provides core functionality for all users on both portals.
Help Docs + Step-by-Step Guidance
The Cybersecurity Analyst has been trained on the full Neeve knowledge base at help.neeve.ai. It can walk you through configurations, troubleshooting, and setup processes with detailed, step-by-step instructions. The information is scoped based on the user's provide (end user or admin).
Sample Prompts:“How do I reset my password?”
“Walk me through setting up MFA in Secure Edge.”Product Recommendations
The Cybersecurity Analyst can suggest the right Neeve products or modules for your needs, helping you match solutions to use cases.
Sample Prompt:“Which product should I use if I need to run edge applications?”
Best Practice Insights
Trained on NIST and CISA frameworks, the Cyber Analyst can explain why certain steps matter, and highlight practices that improve OT security.
Sample Prompt:“What does CISA recommend for securing building management systems?”
Portal-specific Features
Additionally the Cybersecurity Analyst has Portal-Specific Features for organizational administrators. The links below provide information on those.
Specialized tools for administrators within each portal.